Do you accept rush orders? Are they guaranteed to be completed on time?
Indeed, we do accept rush orders. A customer can choose an urgency level that suits the best (3 hours, 6 hours, etc.). We can guarantee to deliver a well-written paper to meet its deadline.
You can check our essays with any software meant for detecting plagiarism. We assure you any paper will pass the test, as they are all completely custom written. We are having a unique position in the market as we not only offer custom writing services, but also formatting, rewriting, proofreading, and editing services at a low rate.
Can you write my essay on American History?
The highly qualified, professional writers at Quality-Essay.com can compose an academic masterpiece on any topic and at any level of difficulty.
Do you guarantee that my paper will not show up online at some point?
Quality-Essay.com guarantees that no paper written by our company will ever be uploaded to the Internet by anyone who works here. When a customer purchases a paper from Quality-Essay.com, that paper then belongs to that particular customer.
What if I am dissatisfied with my order from Quality-Essay.com?
When a customer might not be fully satisfied with an order, our writer will revise it for free within 2 days after order deadline expiry. However, a revision option can be applied only if the customer did not change original instructions. In most cases, customers are fully satisfied with the revised papers. However, if you truly believe that your order requirements were not followed, you can request a refund within 14 days we have delivered the paper to you.
What are the guarantees that Quality-Essay.com provides with regard to your writing?
We guarantee that all Quality-Essay.com papers will be free from spelling and grammar errors, their formatting will be correct and they will be the length that the customer orders. We guarantee originality of each paper and can prove it with the help of a plagiarism report, which can be requested from our Customer Support Team.
A complete list of all our guarantees can be found in “Terms and Conditions” section.
Can you tell me a little bit about your writers, please?
We only employ native English-speaking writers who have advanced graduate degrees and many years of online writing experience. Each writer that we hire must show dedication, honesty and a willingness to do his/her best to satisfy writing needs of our customers.
Can I request specific sources that are required by my professor when assigning the paper?
Absolutely! Simply provide our writers with detailed information and they will take care of the rest.
How can I update the instructions that I submit when ordering my paper?
Customers should pay special attention to the instructions/attachments that provide while placing the order. We always encourage our clients to provide correct orders details, which will allow us to send a custom-made order written specifically according to customer’s expectations.
Our writers work with original instructions. It means that clients can adjust order details before we find a writer or during the primary writing stages.Customers can provide some order clarifications after they place an order, but they should not change the primary requirements. If the writer has already written some parts or even the whole paper, a client will be asked to place an additional order, if he/she wants to adjust paper content in compliance with the newly provided instructions.
What options do I have when paying for my paper?
We accept all major credit cards here, at Quality-Essay.com. For the convenience of those customers who do not have a bank card or who prefer not to pay with a credit card, we also accept PayPal payments.
Can I get a refund if I receive unsatisfactory service from you?
Quality-Essay.com is noted worldwide for its outstanding service. If, for any reason, we do not deliver the requested services on time or a client has some proof that original order instructions were not followed, he/she can apply for a refund. Please notice that a refund application can be sent only within 14 days after order delivery.
How secure are my credit card details when I purchase a paper from Quality-Essay.com?
Rest assured that our easy-to-navigate website is secure. Students take no risks, whatsoever, when they give us their credit card details for payment.
Can I add a draft to my order?
Yes, you are free to add a draft option to your order. Please, note that this service is paid additionally. If you order it, we will send a draft of your paper after 50% of the order's deadline.
How can I get a revision?
You are free to request a revision within a free-revision deadline, which depends on the length of your paper (from 2 to 30 days).
To send a revision request directly to your writer, you will need to log in to your personal account and go to the My Orders – Completed Orders. Then, you will need to find the necessary order ID and select the Revision Request option. Make sure to provide your writer with clear revision comments and a reasonable deadline for making changes.
During what hours can you be contacted?
We take great pride in offering customer support 365 days a year, 24 hours a day. Please, feel free to contact us at any time.
I cannot proceed with the submission of my order form. What should I do?
Most probably, the system does not allow you to proceed because you are trying to attach big files. Try to refresh the page and submit it without files. Later, you may send them to our support team asking one of our managers to these your files to your writer.
I have mistakenly chosen the wrong urgency (assignment type, writing level, number of pages). Can I fix it?
When the order form is completed, you won`t be able to make any changes. Please note that you will need to get in touch with our support managers and ask them to update the order form. Please note that the price for your order will change in accordance with the new instructions.
Can I add more pages to my Processing/Completed order?
Yes, you can do it. Feel free to log in to your personal profile and go to the My Orders Section. Besides, you can ask our support representatives to do it for you.
Can I be notified when the writer is assigned?
You can get this info from your account. Just check your order details (the line Writer) and you will see if one of our experts is working on your assignment.
How can I change my phone number/e-mail/password?
To update the information in your personal profile, you will need to log in and press the Edit Profile tab. As soon as all the necessary changes are made, don't forget to save them.
How long can it take to assign a writer to my order?
Usually, it takes a couple of minutes to find an appropriate writing expert. However, this process may take more time depending on the urgency or complexity of your task.
I want to get my paper revised but a free-revision deadline is over. What am I supposed to do?
If you want to send a late revision request to your writer, you will need to place a revision order for that. This order will be assigned to your writer and they will make the requested changes.